FAQs
Can I return or cancel my order?
We offer a full refund or exchange for any order received in defective or damaged condition, or missing items, within 30 days from the date of purchase.
However, once you have paid for the product, there is no way of cancelling the order as we have processed them in our system.
In the event you are missing an item from your order, please contact benols@benolsenterprise.com or via the contact page here.
What shipping methods do you offer?
Shipping options are the following:
- Standard | orders over $50 | 3 to 9 business days | Free
- Standard | 3 to 9 business days | 14.90$
- Standard | 3 to 9 business days | 21.90
Do you offer in-store pick-up?
Yes, we offer in-store pick-up at our office location. For more details email us at Benls@benolsenterprise.com
What are your products made of?
We have variety of products and each products' material are listed under the description area.